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Frequently asked questions
PRODUCTS & SERVICES
NEW ACCOUNTS
ORDERS
SHIPPING
• We are a professional hats import and wholesale company.
• We provide B2B wholesale services to shops throughout the US at a no-frill basis.
• Our goal is to exceed your expectations in terms of quality and value for the products you receive.
• Our showroom and warehouse are both located in Queens, NY.
• We always do our best to provide high quality hats and accessories at reasonable prices.
• The varieties we carry ensure that there is always a product that is right for you and your business.
• Custom orders (import) are available for large quantity orders (approx. 1440 pieces).
• Imported orders will have better prices than domestic embroidery.
• Lead time can take 3-4 months.
• If you are interested in placing a custom order for import, please reach out to us for further details.
• We provide domestic embroidery services.
• Minimum quantity for embroidery service is 12 dozens (144 pcs). 1-3 color choices.
• Embroidery samples will be shown to buyer prior to production to ensure quality standards.
• Production will begin once buyer is satisfied with sample and agrees to proceed. At this time, full payment of the merchandise is required.
• Lead time is 1-2 weeks.
• Shipping fee is not included in the price.
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